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Content, Process, and User Experience Management (CPUM)
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Case Studies
Mahindra and Pega unify to drive client revenue growth

100+ case studies Download
Success Story: Social learning enabling rapid onboarding for global oilfield services major

Challenges, solution offerings and benefits delivered. Download
Implementation of salesforce.com solution for energy & utilities major

See how Mahindra Satyam helped an energy & utilities giant reduce its operating costs by 40% and save $ 20 million. Download
Salesforce.com for Quote-to-Order process for a digital media giant

Check how Mahindra Satyam enabled a digital media major integrate its operations and achieve multiple benefits by setting up salesforce.com for quote-to-order.Download
Salesforce.com for wealth management for a financial giant

Learn how Mahindra Satyam helped a financial company achieve multiple benefits by setting up salesforce.com for wealth management. Download
User Experience-driven SharePoint solution for a government agency in the Middle East

See how Mahindra Satyam’s Solution enabled an e-Governance system for student services and content management. Download
User Experience-driven SharePoint solution for a North America-based Fortune 500 company

know how Mahindra Satyam enabled a refining giant benefit by designing a user-friendly, interactive website. Download
User Experience-driven SharePoint solution for a Public-facing information site at Durban - the official host for FIFA 2010

Learn how Mahindra Satyam enabled the world’s largest football body come up with a user-friendly SharePoint website. Download
Management of web channels for a telecommunications major

See how Mahindra Satyam enabled a Netherlands-based ICT company achieve multiple benefits through effective management of its web channels. Download
Customer acquisition, retention and enrichment assistance to an Oil Major in its new business foray

Check how Mahindra Satyam helped a Fortune 500 company based out of India lower total cost of ownership and reduce time-to-market. Download
Flexibility in partner management and operations with a SOA framework

Know how Mahindra Satyam enabled an automobile company improve its process and establish better connect with dealers with an SOA-based solution. Download
Multichannel integration for agile banking

See how Mahindra Satyam helped a banking major in Middle East minimize the impact of changes to core application and facilitate rapid rollout of services. Download
Assisting a European telecom major in its business flexibility initiatives and enabling digital convergence

Find how Mahindra Satyam enabled a European telecom company reduce time-to-market by 90% and eliminate process dependencies. Download


White Papers

How to Conduct a Learning Needs Assessment

This White Paper is aimed at instructional designers or consultants who are interested in knowing about the Learning Needs Assessment process . Download
Content Development

Content development is an essential stage of Yardstick of good content..This paper discusses strategies to develop a learner-centric content. The strategies discussed in this paper provide only a generic solution to enhance the quality of content. Download
Augmented Reality on Mobile Phones

This paper discusses the potential of augmented reality in providing contextual information and improving learning experience. It also focuses on the uses and limitations of augmented reality. Download
Effectiveness of Blended Learning and Impact of Instructor-Led Training

The world is moving towards technology.. Naturally, so is learning and its delivery medium. This white paper discusses the value that can be derived out of this union of learning, technology, and the Web. Download
Social learning for manufacturers – I

This white paper discusses the importance of collaboration and socialization among the new workforce and its direct correlation to driving innovation and productivity. Download
The Learning Transformation in Oil & Gas Space

This white paper talks about the paradigm shift in the learning methodologies in the Oil & Gas sector and deliberates on the way forward. Download
Perceptual Learning: A Method to Improve Pattern Recognition Skills

This white paper provides an overview of perceptual learning , its benefits as a training strategy and the use of game based stimulation to enable the perceptual learning practice. Download
A need for New Avatar of Web sites: Digital Communication and Collaboration Platform – Part 2

In this white paper, Sankaran Prithviraj, principal architect and solutions consultant, elaborates on how to mark your presence in the emerging markets through adapting to the 'all essential' mobile and social media. Download
Best Practices in Visual Design for Enterprise Mobile Application

Dhayan Kumar, Pranavdatta Natekar, Padmavathi Verroju of Mahindra Satyam come together to develop a methodology to addresses some of the key factors in visual design for mobile application like platform & device dependency, screen resolution, typography, affordance, icon design and environment. Adapting to this methodology would speed up the visual design process and leads to an ideal design. Download
Increasing Online Conversion with Better e-cart Experience

Online retailers should pay close attention to online cart experience and checkout process. A poor experience can drive customers to abandon shopping carts, creating loss in order conversion. In this white paper, Vijay Tadepalli, Atul Manohar, Sivanesan and Rakhee Srivatsava from Mahindra Satyam elaborate various ways to increase online conversion with better online shopping experience. Download
BPM or CMS Platform? Design Principles to Manage Your Business Processes

Check out the white paper in which Sankaran Prithviraj explains the subtle differences between workflow and business process, provides a use case that involves business process at enterprise levels and workflows within CMS or WCM (or other enterprise systems), and offers a solution blueprint to integrate enterprises BPMs with CMS centric workflows. Download
EMC Documentum - Application Development Best Practices©

Check out the white paper that describes the best practices on EMC® Documentum® based application development. Prepared by leveraging the past experiences, various implementations and documentation from EMC®, this white paper can act as a reference/guideline while designing and developing EMC® Documentum® based solutions. Download


Point of Views

BPM & CRM – Can they co – exist?
This paper discusses and evaluates the decision to leverage BPM tool capabilities such as Pega, and compliment them with CRM capabilities of Salesforce.
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Walk into the Cloud

This paper discusses benefits of Cloud and how SaaS accentuates value. Download
Cultural Impact on User Experience Design

Cultural differences, which are often overlooked while designing a product for different cultures, are an integral part of user-interface design and should be taken seriously. It's not only limited to provide an option to users to choose their preferred language. Read the latest point of view on the subject. Download
The Next Big Thing is Open

Check out the Point of View that discusses how the Open Source is becoming more popular. Download
Customer-centric Social Media for the Enterprise

In this Point of View, Anand Seshadri from Mahindra Satyam, talks about customer-centric social media that can benefit organizations. Download


Brochures

  1. FASCIA – A platform for Mahindra Satyam to assist you to See, Sense & Respond
  2. FASCIA – The Digital Connective Tissue
  3. Pegasystems Competency@Mahindra Satyam


 
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