| Mahindra Satyam and Pegasystems jointly host an Executive Roundtable for Warranty Management Professionals, Nov. 17, 2011, Dearborn (MI), US |
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| Mahindra Satyam and Pegasystems jointly hosted an Executive Roundtable for Warranty Management Professionals. |
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Date: November 17, 2011
Venue: Dearborn Inn, Dearborn, Michigan (US)
Time: 8:00 AM – 2:00 PM EST
The event saw industry peers and featured speakers from a Fortune 10 global manufacturing major and analyst firm, IDC Insights. The Roundtable addressed the issues faced by the industry, including escalating warranty costs, process variations in multiple regions, brands and product lines. The event gave firsthand information on how global manufacturing organizations have exceeded their customer expectations, increased profitability, and improved product quality.
The event focused on:
- Improving claims processing productivity by automating claims adjudication, administrative tasks, validation of claims, reporting and tracking
- Increasing productivity and reducing risk by leveraging existing infrastructures, equipment and personnel
- Extending service offerings, empowering self-service to widen revenue channels and improve customer satisfaction
- Significantly decreasing the handle time with improved processes, automation and integration
- Maximizing supplier recovery revenues and collaboration
For more information about our warranty transformation offerings, please write to natesh_parameswaran@mahindrasatyam.com
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